Terms of Service

1. About the Service

Wakeminds is a game-based course that helps students aged 10 to 14 practice reading, comprehension, memory, focus and study skills. A child uses the Service through a parent's account, and the parent sees progress in a separate parent panel. New challenges are added over time, so the content of the course changes.

2. Parent accounts and consent

Only a parent or legal guardian who is at least 18 years old may create an account. When you create an account you confirm that you are the child's parent or legal guardian and that you agree to your child using the Service.

You create each child profile yourself under a nickname. Please don't use your child's real name. One subscription covers up to three child profiles in your household. You are responsible for keeping your password private and for activity on your account.

3. Free trial and automatic renewal

New accounts start with a 3-day free trial. A payment card is required to start it. Nothing is charged during the trial.

Unless you cancel before the trial ends, your paid subscription starts automatically and your card is charged $15.99 (plus any applicable tax) when the trial ends, and then every month on the same day until you cancel.

We send you an email reminder before the trial ends. Each account can use the free trial once. If you subscribe again later, billing starts right away.

4. Canceling

You can cancel at any time from the parent panel, online and without calling us. If you cancel during the free trial, you pay nothing. If you cancel after a payment, you keep access until the end of the month you paid for and you are not charged again.

5. Refunds

Payments are not refundable for partial months, except where the law requires otherwise. If you believe you were charged by mistake, contact us within 30 days and we will review it.

6. Price changes

If we change the price, we will email you at least 30 days before the new price applies to your subscription. You can cancel before then if you don't want to continue.

7. How the Service is used

The course limits new tasks to 10 a day. We recommend that a parent stays involved, checks the parent panel and decides how much screen time is right for their child.

8. Educational content and results

Wakeminds is practice. It is not a medical, psychological or educational diagnosis, and it doesn't replace a teacher, tutor or specialist. Reading checks such as the Power Scan are rough guides compared with published norms. Children improve at different rates, and we don't promise any particular result.

9. Intellectual property

The Service, including its texts, exercises, images, audio and software, belongs to us or our licensors. Your subscription gives you a personal, non-transferable right to use the Service for your household for as long as your subscription is active.

10. Acceptable use

Please don't copy, resell or share the course outside your household, try to access other people's accounts, interfere with the Service or use automated tools to extract its content.

11. Disclaimers

The Service is provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We don't promise that the Service will be uninterrupted or error free.

12. Limitation of liability

To the fullest extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages. Our total liability for any claim is limited to the greater of the amount you paid us in the 12 months before the claim or 100 US dollars.

13. Indemnification

You agree to defend and indemnify Bold Latitude LLC against third-party claims that result from your breach of these Terms or misuse of your account.

14. Governing law

These Terms are governed by the laws of the State of Wyoming, without regard to conflict of law rules. Any dispute will be brought in the state or federal courts located in Wyoming, unless the law of your place of residence requires otherwise. Nothing in these Terms removes consumer rights that cannot be waived.

15. Changes and termination

We may change these Terms by posting a new version with a new date, and we will email you about significant changes. We may suspend or close an account that breaches these Terms. You can close your account at any time by contacting us.

16. Contact

You can also reach us through our contact form.