Privacy Policy

1. Who we are

Wakeminds is operated by Bold Latitude LLC, 30 N Gould St, Sheridan, WY 82801, USA. We are responsible for the personal information described here. Parents can reach us about any privacy question through our contact form.

2. Information about parents

• Email address and password. The password is stored only as a secure hash by our authentication provider.
• Time zone, so that the daily task limit resets at your local midnight.
• The date and time you confirmed that you are the parent or legal guardian.
• Subscription status and dates. Payments are processed by Stripe, so your full card number never reaches our servers. We receive only a confirmation and limited details such as the card type and last digits.
• Messages you send us through the contact form.

3. Information about children

We collect as little as possible about children:

• A player nickname chosen by the parent.
• Learning results, such as completed challenges, stars, scores, practice days and experience points.
• Results of the Power Scan reading check, such as words read per minute and answers to three questions. The child reads aloud to a parent, and no audio is recorded.
• Study cards the child types into Vault Recall, such as a word and its meaning. Please make sure your child doesn't type personal details into these cards.

We do not ask a child for a real name, email, photo, voice recording, location, school or contact details. Children cannot chat with anyone, post public content or see ads.

4. Parental consent

A child profile can only be created from a parent account. Before that, the parent confirms that they are the child's parent or legal guardian and at least 18 years old, and starts a subscription with a payment card. We do not collect information from a child before the parent has done this.

5. How we use information

• To run the course, save progress and apply the daily task limit.
• To show the parent their child's progress in the parent panel.
• To manage the subscription and send service emails, such as the reminder before a trial ends.
• To answer messages, keep the Service secure and meet legal duties.

We do not use children's information for advertising, we do not build advertising profiles and we do not sell personal information.

6. How we share information

We share information only with service providers who process it for us under contract and only to run the Service:

• Supabase, which provides our database and sign-in, with data stored in the United States.
• Vercel, which hosts the website.
• Stripe, which processes payments for parents.
• Google Fonts, which delivers the typefaces of the website and receives the visitor's IP address when they load.

We may also disclose information if the law requires it, to protect the safety of a child or others, or as part of a sale or merger of the business, in which case this Policy continues to apply.

7. Cookies and local storage

We use a cookie that keeps the parent signed in. The app also stores small settings in the browser, such as sound on or off, which player is using the device and whether the introduction was shown. We don't use advertising cookies or third-party analytics.

8. Retention

We keep information while the account is open. When a parent deletes a child profile in the parent panel, the child's nickname and all of their results are deleted right away from the live database. When an account is closed, we delete its data, except billing records we must keep for tax and accounting. Backups are overwritten on a rolling basis.

9. Parent rights

As a parent you can at any time:

• Review the information we hold about your child in the parent panel.
• Change your child's nickname in the parent panel.
• Delete your child's profile and all of its data in the parent panel.
• Stop any further collection by deleting the profile or canceling the subscription.
• Ask us for a copy of your data or to close your whole account through our contact form.

10. State privacy rights

Residents of California and other states with privacy laws may have rights to know, access, correct and delete personal information and to opt out of its sale or sharing. We do not sell or share personal information for cross-context behavioral advertising. To use any of these rights, contact us. We won't treat you differently for doing so.

11. Security

Access to data is limited so that each parent can see only their own account and children. Connections are encrypted. No online service is completely secure, so we cannot guarantee absolute security, but we will tell you if a breach affects your information as the law requires.

12. Where data is stored

Our database is located in the United States. Some service providers may process information in other countries under appropriate safeguards.

13. Changes to this Policy

We may update this Policy by posting a new version with a new date. If a change affects how we use children's information, we will tell parents first and ask for consent where the law requires.

14. Contact

You can also reach us through our contact form.